HELP CENTRE
Frequently Asked Questions
Quick answers about tickets, payments, music downloads, advertising and your account.
TICKETS & PAYMENTS
Tickets & Payments
Debit/credit cards (Verve, Mastercard, Visa), bank transfer and USSD, processed securely by licensed Nigerian payment providers.
Yes. We never see or store your full card details — payment is handled on our provider’s encrypted, PCI-DSS compliant checkout.
Failed transactions are usually reversed automatically by your bank within 24–72 hours. If not, send your reference to saifullahimurtala390@gmail.com.
Please read our Refund & Cancellation Policy for full details.
MUSIC
Music Downloads
Most songs are free. Some exclusive or premium releases require a one-time payment that goes to support the artist.
Try again on a stable connection or another browser. If it still fails, use the contact page and tell us the song title.
Visit Submit Your Music for requirements and promotion options.
ADVERTISING & NEWS
Advertising & News
See our Advertise With Us page for formats and packages, then contact us for a quote.
Email saifullahimurtala390@gmail.com with the subject ‘News Tip’ or ‘Press Release’. Include photos and contact details.
Thank you! Please contact us with the link and correction. See our Editorial Policy.
Still have questions?
Our support team is available Monday to Saturday.